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Results for 'digital support'
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Digital Support TechnicianApproved3YesDigital Support Technician
This apprenticeship standard is approved for delivery.
This occupation is found in organisations, large and small, in all sectors, and within public, private and voluntary organisations. Organisations of all types are increasing applying digital technologies across all their business functions to maximise productivity. The demand for people who can support and implement these digital operations and digital transformation projects is increasing. Similarly, organisations of all types are increasingly supporting their service users though online and digital channels, as they develop omni-channel approaches to meeting customer needs, deflect traditional telephone and face-to-face contacts and to reduce costs.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 13,000
Reference: ST0120
Typical length: 15 months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Digital Marketer (Degree)Approved6YesDigital Marketer (Degree)
This apprenticeship standard is approved for delivery
The Digital Marketer will lead on the creation and execution of a digital marketing strategy. They recognise and respond to business opportunities and customer requirements through a range of digital channels (such as Social Media, Websites, email). They actively employ content marketing and campaign management principles, and financial and analytical tools, to deliver successful initiatives that meet the needs and aspirations of their organisation.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Sales, Marketing and Procurement
Funding £ (Max): 21,000
Reference: ST0481
Typical length: 36-48 months
Notes:
Level 6
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Digital MarketerApproved3YesDigital Marketer
This apprenticeship standard is approved for delivery
The primary role of a digital marketer is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention. A digital marketer will typically be working as part of a team, in which they will have responsibility for some of the straightforward elements of the overall marketing plan or campaign. The marketer will work to marketing briefs and instructions. They will normally report to a digital marketing manager, a marketing manager or an IT Manager.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Sales, Marketing and Procurement
Funding £ (Max): 11,000
Reference: ST0122
Typical length: 18 months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Digital Accessibility SpecialistApproved4YesDigital Accessibility Specialist
This apprenticeship standard is approved for delivery
This occupation is found in multiple industries, regardless of the specific industry sector accessibility will always be a consideration. The broad purpose of the occupation is to provide advice on accessibility best practice, helping organisations (externally and internally) to meet organisational, national and international accessibility standards and collaborate to ensure an inclusive user experience and compliance with relevant legislation. A Digital Accessibility Specialist provides training and assistance to professionals to design and develop accessible solutions. They test and audit digital content to ensure that it complies with accessibility standards and guidelines. They provide technical support for digital assistive technology (software and hardware) and facilitate end-user testing specifically with disabled user groups to ensure usability for people with disabilities and users of assistive technology.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 16,000
Reference: ST0863
Typical length: 24 months
Notes:
Level 4
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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IT SupportClosed2N/AIT Support
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max):
Reference: ST0126
Notes:
No documents available yet.
Reference: ST0126
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IT Solutions TechnicianApproved3YesIT Solutions Technician
This apprenticeship standard is approved for delivery
IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team. An IT Solutions Technician applies a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 13,000
Reference: ST0505
Typical length: 18 months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Network EngineerApproved4YesNetwork Engineer
This apprenticeship standard is approved for delivery
The primary role of a network engineer is to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 17,000
Reference: ST0127
Typical length: 30 months
Notes:
Level 4
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Customer Service SpecialistApproved3YesCustomer Service Specialist
This apprenticeship standard is approved for delivery
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising both organisational and generic IT systems to carry out your role with an awareness of other digital technologies. This could be in many types of environment including contact centres, retail, webchat, service industry or any customer service point.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Sales, Marketing and Procurement
Funding £ (Max): 4,000
Reference: ST0071
Typical length: 15 months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Cyber Security TechnicianApproved3YesCyber Security Technician
This apprenticeship standard is ready for delivery.
This occupation is found in all sectors where information is held digitally and where that information is an asset that needs to be protected including but not limited to finance, retail, telecoms, health, media, manufacturing and local authorities. The broad purpose of the occupation is to provide first line cyber security support. This requires individuals to monitor and detect potential security threats and escalate as necessary and to support secure and uninterrupted business operations of an organisation through the implementation of cyber security mechanisms and the application of cyber security procedures and controls.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 11,000
Reference: ST0865
Typical length: 18 months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Data TechnicianApproved3YesData Technician
This apprenticeship standard is approved for delivery.
This occupation is found in all sectors where data is generated or processed including but not limited to finance, retail, education, health, media, manufacturing and hospitality. The broad purpose of the occupation is to source, format and present data securely in a relevant way for analysis using basic methods; to communicate outcomes appropriate to the audience; analyse structured and unstructured data to support business outcomes; blend data from multiple sources as directed and apply legal and ethical principles when manipulating data. In their daily work, an employee in this occupation interacts with a wide range of stakeholders including colleagues, managers, customers and internal and external suppliers. They would typically work as a member of a team; this may be office based or virtual. An employee in this occupation will be responsible for collecting and processing data under the guidance of a senior colleague or multiple colleagues across the business. This may vary by sector and size of the organisation. An employee would mainly be responsible for their own work but may have the opportunity to mentor others.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 12,000
Reference: ST0795
Typical length: 24 Months
Notes:
Level 3
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Market Research ExecutiveApproved4YesMarket Research Executive
This apprenticeship standard is approved for delivery.
This occupation is found in private, public and third sector organisations. These include media, finance, local government, central government and health. Market, Social and Opinion Research enables organisations to understand customers, develop new products, identify business growth opportunities, understand society, develop new policies and address significant social concerns such as smoking, addiction, poverty and inequality.
The broad purpose of the occupation is to work on research projects to generate data and insight. The Market Research Executive collects, analyses and interprets information collected from participants using digital and non-digital methods. They use qualitative techniques such as focus groups, in-depth interviews, and ethnography; quantitative techniques such as face to face/telephone/online surveys, statistical analysis; and analysis of numerical data; and secondary data analysis such as summarising, collating and synthesising existing research. The Market Research Executive role is key within the research function. They support the team from the beginning to end of the research project, across a range of research duties. This includes working closely with the research team to ensure project delivery in line with agreed resources and budgets. As part of this role it is essential to build and maintain relationships with internal and external clients and suppliers as appropriate.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Sales, Marketing and Procurement
Funding £ (Max): 8,000
Reference: ST0883
Typical length: 18 Months
Notes:
Level 4
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered
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Artificial Intelligence (AI) Data SpecialistApproved7YesArtificial Intelligence (AI) Data Specialist
This apprenticeship standard is approved for delivery.
This occupation is found in any sector or organisation that analyses high-volume or complex data sets using advanced computational methods, such as Agriculture, Environmental, Business, Leisure, Travel, Hospitality, Education, Public Services, Construction, Creative and Design, Media, Engineering, Technology, Manufacturing, Health, Science, Legal, Finance, Accountancy, Sales, Marketing, Procurement, Transport and Logistics. The broad purpose of the occupation is to discover and devise new data-driven AI solutions to automate and optimise business processes and to support, augment and enhance human decision-making.
Please be advised: Skills for Health is not directly involved with this Trailblazer, therefore, the information is accurate and up to date to the best of our knowledge.
Route: Digital
Funding £ (Max): 17,000
Reference: ST0763
Typical length: 24 months
Notes:
Level 7
Links:
Status: Approved
- Proposal Approved
- Standard Approved
- EPA Plan Approved
- Funding Band Assigned
- Training Provider Registered
- EPAO Registered