The National Literacy Trust are an independent charity dedicated to raising literacy levels across the UK. They have put together a range of resources that can help you and your colleagues develop reading, writing, speaking and listening skills at work.
They can support individuals in developing their reading, writing, speaking and listening skills at work. Topics range from building confidence in speaking, to writing formal emails, to delivering presentations.
These resources provide top tips that will help someone to build their skills. There are also resources available that will help individuals to succeed in Functional Skills qualifications, which have been written together with Functional Skills teachers.