Case Study of the Week – Katie Young

22 October, 2024

This week’s case study of the week is Katie Young, who is studying the Level 3 Business Administrator apprenticeship standard.

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

When asked what the best part of the apprenticeship is, Katie said:

“Learning new skills, investigation aspect of cost/time saving for the organisation.”

Read Katie’s full story here.

If you know of someone or would like to feature as one of our case study of the week; email us at healthcare.trailblazer@skillsforhealth.org.uk and one of our team will give you the information needed to feature in our newsletter.

Find out more about the Level 3 Business Administrator apprenticeship standard here.