Focus on Training Providers – Operations / Departmental Manager

14 July, 2022

The Level 5 Operations or Departmental Manager apprenticeship standard has been approved for delivery since 1st June 2016.

An Operations or departmental manager is someone who manages teams and/or projects, and achieves operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

There are currently 433 registered training providers for this standard. You can access them here.

To find out further details about Training Providers and the register, click here.

You can access the Level 5 Operations or Departmental Manager apprenticeship standard here. 

Check out our Leadership and Management page for further guidance and resources.