ESOL stands for English for Speakers of Other Languages. The resource below was designed for nurses but much of the guidance is transferable to other roles and professions.
It covers areas that are key to communication in any language but where extra attention can be helpful in a language other than your first, such as slang and idioms, local accents and dialects, manners and etiquette, topics and conversational behaviours, humour and indirect speech and understatement.
Click here to download it.