NHS Clinical Support Worker National Survey

6 November, 2023

A decade after the publication of a landmark review of the health and social care clinical support workforce, a new study of this critical part of the NHS workforce by King’s College London has been launched.

A decade after the publication of the Cavendish Review, King’s College London is revisiting the findings of The Cavendish Review to see whether:

  1. The issues that the Cavendish Review identified still characterise the experience of support staff.
  2. The solutions the review proposed are still relevant.
  3. There are other issues not identified by the original review that are relevant to the recruitment, deployment, development, and progression of support staff.
  4. There are differences in support worker’s experience of work between occupational groups, for example between nursing and Allied Health Profession support staff.

Central to the study is a national survey of support staff working in the NHS in England. This is being supported by health unions and professional bodies, as well as national bodies like NHS Employers and NHS England.

If you are a support worker, please follow the link below to complete the survey. Please also let your colleagues know about it. If you are not a support worker, please publicise the survey amongst staff you know.

The survey is open to any member of the NHS clinical support workforce including those working in primary care or for the ambulance service. Clinical support workers are those with a patient facing role, such as Maternity Support Workers, Healthcare Assistants, Therapy Assistants, Assistant Practitioners, and Clinical Support Workers, usually employed in Agenda for Change bands 2, 3 or 4. The survey is open until January 31st, 2024.

To complete the survey please use the following link – https://forms.office.com/e/0drWVHEaFy