ST0215 – Level 5 Assistant Practitioner (Health) – Assessment Plan V1.1

(Date updated: 18/09/2023)

Reference: ST0215
Version: 1.1
Level: 5
Typical duration to gateway: 24 months
Typical EPA period: 3 months
Maximum funding: £14000
Route: Health and science
Date updated: 13/09/2023
Approved for delivery: 19 May 2016
Lars code: 102
EQA provider: Office for Students

 

Click on the below sections to access the standard.

  • 1. Introduction and Overview

    This document explains the requirements for end-point assessment (EPA) for the assistant practitioner (health) apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

    Assistant practitioner (health) apprentices, their employers and training providers should read this document.

    An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the Education and Skills Funding Agency’s Register of end-point assessment organisations (RoEPAO).

    A full-time apprentice typically spends 24 months on-programme (this means in training before the gateway) working towards competence as a assistant practitioner (health). All apprentices must spend at least 12 months on-programme. All apprentices must complete the required amount of off-the-job training specified by the apprenticeship funding rules.

    This EPA has 2 assessment methods.

    The grades available for each assessment method are:

    Assessment method 1 – observation of practice:

    • fail
    • pass

     

    Assessment method 2 – professional discussion underpinned by a portfolio of evidence:

    • fail
    • pass
    • distinction

     

    The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:

    • fail
    • pass
    • distinction
  • 2. EPA Summary Table
    On-programme (typically 24 months) The apprentice must complete training to develop the knowledge, skills and behaviours (KSBs) of the occupational standard.

    The apprentice must complete training towards English and maths qualifications in line with the apprenticeship funding rules.

    The apprentice must complete training towards any other qualifications listed in the occupational standard.

    The qualification(s) required are:

    Foundation Degree Assistant Practitioner (a specialism may be indicated eg mental health, imaging, physiotherapy, rehabilitation, primary care, nursing, etc eg FdSc Assistant Practitioner

    The apprentice must compile a portfolio of evidence.
    End-point assessment gateway The employer must be content that the apprentice is working at or above the occupational standard.

     

    The apprentice’s employer must confirm that they think the apprentice:

    • is working at or above the occupational standard as a assistant practitioner (health)
    • has the evidence required to pass the gateway and is ready to take the EPA

     

    An apprentice must have achieved 200 credits of the Foundation Degree Assistant Practitioner. The final 40 credits are assigned to the EPA.

    The apprentice must have passed any other qualifications listed in the assistant practitioner (health) occupational standard ST0215.

    The qualification(s) required are:

    Foundation Degree Assistant Practitioner (a specialism may be indicated eg mental health, imaging, physiotherapy, rehabilitation, primary care, nursing, etc eg FdSc Assistant Practitioner

    The apprentice must have achieved English and maths qualifications in line with the apprenticeship funding rules.

    An apprentice must submit all gateway evidence to the EPAO. The EPAO must review the evidence. When the EPAO confirms the gateway requirements have been met, the EPA period starts and typically takes 3 months to complete. The expectation is that the EPAO will confirm the gateway requirements have been met.

    For the professional discussion underpinned by a portfolio of evidence the apprentice must submit a portfolio of evidence. The apprentice must submit any policies and procedures as requested by the EPAO.
    End-point assessment (typically3 months) Grades available for each method:

    Observation of practice

    • fail
    • pass

     

    Professional discussion underpinned by a portfolio of evidence

    • fail
    • pass
    • distinction

     

    Overall EPA and apprenticeship can be graded:

    • fail
    • pass
    • distinction
    Re-sits and re-takes
    • Re-take and re-sit grade cap: pass
    • Re-sit timeframe: typically 3 month(s)
    • Re-take timeframe: typically 6 month(s)
  • 3. Duration of end-point assessment period

    The EPA will be taken within the EPA period. The EPA period begins when the EPAO confirms the gateway requirements are met and is typically 3 months.

    The expectation is that the EPAO will confirm the gateway requirements are met and the EPA begins as quickly as possible.

  • 4. EPA gateway

    The apprentice’s employer must confirm that they think their apprentice is working at or above the occupational standard. The apprentice will then enter the gateway. The employer may take advice from the apprentice’s training provider(s), but the employer must make the decision.

    The apprentice must meet the gateway requirements before starting their EPA.

    These are:

    • achieved English and maths qualifications in line with the apprenticeship funding rules.
    • achieved Foundation Degree Assistant Practitioner (a specialism may be indicated eg mental health, imaging, physiotherapy, rehabilitation, primary care, nursing, etc eg FdSc Assistant Practitioner
    • achieved 200 credits of the Foundation Degree Assistant Practitioner. The final 40 credits are assigned to the EPA
    • for the professional discussion underpinned by a portfolio of evidence the apprentice must submit: portfolio of evidence

     

    Portfolio of evidence requirements:

    The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 14 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

    Evidence sources may include:

    • Expert witness testimonials
    • Written report of a case-based discussion
    • Written report of supporting an intervention
    • Teaching or advice and guidance resource developed by the apprentice
    • Clinical supervision reflection (relating to K21 and S21)
    • Work-based observation
    • Evidence of ongoing professional development
    • Mapping document showing how the evidence provided meets the KSBs

     

    This is not a definitive list; other evidence sources are possible. Given the breadth of context and roles in which this occupation works, the apprentice will select the most appropriate evidence based on the context of their practice against the KSBs mapped to this method.

    The portfolio should not include reflective accounts or any methods of self-assessment except where evidencing K21 or S21

    Any employer contributions should focus on direct observation of performance (for example witness statements) rather than opinions

    The evidence provided must be valid and attributable to the apprentice; the portfolio of evidence must contain a statement from the employer and apprentice confirming this

    The portfolio of evidence must be submitted to the EPAO at the gateway

    Apprentices must submit any policies and procedures as requested by the EPAO.

    The EPA period starts when the EPAO confirms all gateway requirements have been met. The expectation is they will do this as quickly as possible.

    The EPAO should not assess the portfolio of evidence directly as it underpins the discussion. The independent assessor should review the portfolio of evidence to prepare questions for the discussion. They are not required to provide feedback after this review.

    The apprentice must submit any policies and procedures as requested by the EPAO.

  • 5. Order of assessment methods

    The assessment methods can be delivered in any order.

    The result of one assessment method does not need to be known before starting the next.

  • 6. Observation of practice
    Overview

    In an observation with questions, an independent assessor observes an apprentice in their workplace. The apprentice completes their day-to-day duties under normal working conditions. This allows the apprentice to demonstrate the KSBs shown in the mapping through naturally occurring evidence. The independent assessor asks questions as explained below. Simulation is not permitted during the observation.

    The observation and responses to questions must be assessed holistically by the independent assessor when they are deciding the grade for the observation of practice.

    Rationale
    • This is a practical role, best demonstrated through completing activities in a real work setting.
    • Observation makes use of employer resources and equipment, which will be familiar to the apprentice and thus allow them to perform at their best.
    • Questioning allows for the assessment of the breadth and depth of underpinning knowledge against the grading descriptors.
    • Tasks completed during the observation should contribute to workplace productivity and are valid.
    • It is a holistic assessment method.

     

    Delivery

    The observation of practice must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this EPA method to the highest available grade.

    The independent assessor must only observe one apprentice to ensure quality and rigour and they must be as unobtrusive as possible.

    The EPAO must give an apprentice 2 weeks notice of the observation.

    The observation must take 2 hours and 15 minutes

    • Component 1: live observation 90 minutes
    • Component 2: question and answer session 45 minutes

     

    The independent assessor can increase the time of the observation by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary. The observation and questioning must allow the apprentice the opportunity to demonstrate the KSBs at the highest possible grade.

    The observation may be split into discrete sections held on the same working day.

    EPAOs must manage invigilation of apprentices at all times to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.

    The independent assessor must explain to the apprentice the format and timescales of the observation before it begins. This does not count towards the assessment time.

    The independent assessor should observe the following during the observation:

    • Working as part of the healthcare team to assess and provide care to individuals
    • Communicating in a way that facilitates understanding
    • Maintaining the health and safety of the workplace, individuals, colleagues and themselves through safe work practices
    • Adhering to protocols relevant to their role, the service or intervention they are providing and the organisation they are working in

     

    These activities provide the apprentice with the opportunity to demonstrate the KSBs as shown in the mapping.

    Questions must be asked after the observation. The total duration of the observation assessment method is 2 hours and 15 minutes and the time for questioning is included in the overall assessment time is 45 minutes. The total time for the observation element is 90 minutes. The independent assessor must ask at least 5 questions. Follow-up questions are allowed. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in-line with the EPAO’s training.

    The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the set number of questions for the observation. The independent assessor can also ask questions to clarify answers given by the apprentice.

    The independent assessor can increase the time of the observation by up to 10%. This time is to allow the apprentice to respond to a question if necessary. The observation and questioning must allow the apprentice the opportunity to demonstrate the KSBs at the highest possible grade.

    The independent assessor conducts and assesses the observation of practice. They must record the KSBs observed, KSBs demonstrated in answers to questions and the grade achieved. The apprentice’s answers to questions must also be recorded.

    The independent assessor makes all grading decisions.

    Assessment location

    The observation of practice must take place in the apprentice’s normal place of work (for example their employer’s premises or a customer’s premises). Equipment and resources needed for the observation must be provided by the employer and be in good working condition.

    Questioning that occurs after the observation should take place in a quiet room, free from distractions and influence.

    Question and resource development

    EPAOs must write an assessment specification and question bank. The specification must be relevant to the occupation and demonstrate how to assess the KSBs shown in the mapping. It is recommended this is done in consultation with employers of this occupation. EPAOs should maintain the security and confidentiality of EPA materials when consulting employers. The questions must be unpredictable. A question bank of sufficient size will support this. The assessment specification and questions must be reviewed at least once a year to ensure they remain fit-for-purpose.

    EPAOs will develop purpose-built question banks and ensure that appropriate quality assurance procedures are in place, for example, considering standardisation, training and moderation. EPAO swill ensure that questions are refined and developed to a high standard.

    EPAOs must ensure that apprentices have a different set of questions in the case of re-sits or re-takes.

    EPAOs must produce the following materials to support the observation of practice:

    Independent assessor assessment materials which include:

    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
    • EPA guidance for the apprentice and employer
  • 7. Professional discussion underpinned by a portfolio of evidence
    Overview

    In the discussion, an independent assessor and apprentice have a formal two-way conversation.

    The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence. It gives the apprentice the opportunity to demonstrate their competency across the KSBs mapped to this EPA method.

    Rationale
    • it allows assessment of responses where there are a range of potential answers that cannot be tested through the observation
    • it allows for assessment of knowledge, skills and behaviours that do not occur on a predictable or regular basis
    • it can be conducted remotely, potentially reducing cost
    • a professional discussion is a well-recognised method of checking knowledge, skills and behaviours and is widely used within the health sector

     

    Delivery

    The professional discussion must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

    An independent assessor must conduct and assess the professional discussion.

    assess the depth of the apprentice’s understanding of the KSBs.

    The EPAO must give an apprentice 2 weeks notice of the professional discussion.

    The independent assessor must have at least 2 week(s) to review the supporting documentation. The apprentice must have access to their portfolio of evidence during the professional discussion.

    The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however the portfolio of evidence is not directly assessed.

    The professional discussion must last for 90 minutes. The independent assessor can increase the time of the professional discussion by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

    The independent assessor must ask at least 7 questions. Follow-up questions are allowed where clarification is required. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in-line with the EPAO’s training. The professional discussion must allow the apprentice the opportunity to demonstrate the KSBs mapped to this EPA method at the highest possible grade.

    The independent assessor must make the grading decision. The independent assessor must keep accurate records of the assessment. They must record:

    • the apprentice’s answers to questions
    • the KSBs demonstrated in answers to questions
    • the grade achieved

     

    Assessment location

    The professional discussion must take place in a suitable venue selected by the EPAO (for example the EPAO’s or employer’s premises).

    The professional discussion can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.

    The professional discussion should take place in a quiet room, free from distractions and influence.

    Question and resource development

    The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.

    The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

    The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.

    The EPAO must produce the following materials to support the professional discussion underpinned by a portfolio of evidence:

    – independent assessor assessment materials which include:

    • training materials
    • administration materials
    • moderation and standardisation materials guidance materials
    • grading guidance
    • question bank

    – EPA guidance for the apprentice and the employer

    The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.

  • 8. Grading

    Observation of practice

    Fail – does not meet pass criteria

    THEME
    KSBS    		 PASS
    APPRENTICES MUST DEMONSTRATE ALL THE PASS DESCRIPTORS
    Working to protocol
    K1 K2 K3 K4
    S1 S2 S3 S4
    B1 B3    		 Adheres to the protocols, legislations, policies, standards and codes of conduct that apply to the role of an assistant practitioner in their everyday work (S1, K1)

    Works within the limits of their scope of practice and competence when carrying out their everyday work, being reliable, consistent and adaptable and recognising when and who to ask for support (K2, S2, B3)

    Works in partnership with others to provide and promote equitable, non-discriminatory, person-centred, safe care and support to an individual, seeking consent and encouraging the individual’s active participation and choice (K3,S3)

    Applies the principles of a duty of care, safeguarding and protection to promote and maintain the best interest of an individual, recognising the signs of harm and abuse, and how they do this when they are working with or linking to other agencies and organisations (K4, S4)
    Assessment of individuals
    K5 K6 K7
    S5 S6 S7    		 Assesses an individual’s physical and mental healthcare and wellbeing status using the correct equipment and tools relevant to the individual’s needs, recognising and acting upon any changes or signs that the individual may be experiencing pain, distress or discomfort and considering the factors that may influence and impact on the assessment (K6, K7, S6, S7)

     

    Uses the correct equipment, tools and techniques to undertake and monitor physiological, technical or psychological measurements for an individual, recognising when these measurements vary from the normal range, working within their own scope of practice K5, S5)
    Provision of care
    K8 K9 K10 K34 K35 K36
    S8 S9 S10 S29    		 Support individuals, making changes or recommendations to a care plan based on their assessment results and overall health and wellbeing, requirements for food and nutrition including nutrition and fluid balance, recognising changes and escalating, intervening or taking the correct action as required by the individual’s symptoms, circumstances and care plan (K8, K9, S8, S9)

     

    Adheres to delegation protocols when undertaking an evidence-based intervention for an individual, working to standard operating procedures, treating the person with dignity and selecting the correct tools and equipment for the intervention (B1, K10, S10).

     

    Provides care to an individual that demonstrates an understanding of the structure and function of the human body systems and their relationship to each other, the principles and philosophies of healthcare and the stages and processes of human development relevant to the individual and the context of the care being provided (K34, K35, K36).
    Information governance
    K12 K13
    S12 S13    		 Adheres to legal and local requirements for recording, storing, reporting, disclosing and sharing information and data, including using technology safely, maintaining confidentiality and respecting a duty of confidence (K12, K13, S12,S13)
    Health and safety
    K29 K30
    S30    		 Promotes and monitors a safe and healthy environment for themselves and others by using the correct infection prevention and control for the task and complying with the correct policy and procedures including explaining how to handle hazardous materials and substances safely (K29, S29)

     

    Moves and assists an individual, equipment or another item safely and in line with policy and procedure (S30, K30)
    Professional discussion underpinned by a portfolio of evidence

    Fail – does not meet pass criteria

    THEME
    KSBS    		 PASS
    APPRENTICES MUST DEMONSTRATE ALL THE PASS DESCRIPTORS    		 DISTINCTION
    APPRENTICES MUST DEMONSTRATE ALL THE PASS DESCRIPTORS AND ALL OF THE DISTINCTION DESCRIPTORS
    Provision of care
    K11 K18
    S11 S18    		 Discusses how changes in the health and wellbeing of an individual are monitored and reviewed, explaining the impact that a clinical, diagnostic or therapeutic intervention had upon a condition and how the signs that an individual’s health and wellbeing may change as a result of the intervention(K11, S11)

     

    Explains mental capacity and the differences between mental illness, dementia and learning disability and the impact of these conditions using examples from their own experience to describe an instance when they recognised and responded to limitations in mental capacity adapting their intervention accordingly (K18, S18)

    		 Critically evaluates at least two different clinical, diagnostic or therapeutic interventions describing the benefits of one over another and giving evidence-based examples of the impact on the individual and their condition (K11, S11)
    Communication
    K16 K17
    S16 S17
    B2    		 Explains the different methods of communication used in the workplace, giving real-life examples of techniques they have used to communicate with and about individuals and those they work with, showing respect and empathy, analysing how they have overcome barriers and challenges, and reviewing how their communication has facilitated understanding (K16,S16 B2)

     

    Explains the use and benefits of digital solutions for improving communication systems and practices(K17, S17)

    		 Critically evaluates the forms of communication used in the workplace, including digital systems, giving examples of their own real-life experiences and comparing and contrasting their own approach indifferent circumstances and assessing the outcome for individuals (K16, K17,S16, S17)
    Team work, role modelling and leadership
    K14 K15 K22
    S14 S15 S22    		 Justify when and why they have delegated work to others in the multi-disciplinary team, acting in line with and engaging with the delegation, accountability and supervision protocols in the workplace (K14, S14)

     

    Analyse the structural and strategic environment in which health and social care services operate, explaining who they liaise with within the multi-disciplinary team and how they work together to prioritise and manage workloads s (K15, S15)

     

    Compare and contrast leadership styles and principles in the workplace, giving examples of how leadership and management impacts on their own role and summarising instances when they have acted as a role-model to others (K22, S22)

    		 Critically evaluates their own leadership style and critiques examples of leadership, management and supervision they have experienced, including how the different styles have impacted on themselves and others (K22, S22)
    CPD and reflection
    K19 K20 K21
    S19 S20 S21    		 Explain how they have actively taken part in training and development, reviewing how it has impacted on their own practice, and describing how they identify and evaluate their own learning needs and noting how these have been addressed (K19, S19)

     

    Evaluates their own role in appraisal explaining when they have sought and responded to feedback and how this has impacted on the creation of their personal development plan and ongoing learning journey (K20, S20)

     

    Describes how reflection can be used to improve practice and explains how they have used reflective models and adapted the way they work and the impact this has had on their own work (K21, S21)

    		 Reflect on evaluates their own experiences of becoming a reflective practitioner analysing and predicting their future requirements for ongoing CPD (K21, S21)
    Empowering and educating
    K23 K24 K25 K26
    S23 S24 S25 S26    		 Evaluates how they have identified the learning needs and styles of others, the strategies, tools and techniques they have applied to teach, coach and mentor them, describing the difference between these activities and analysing how they evaluated whether the individual’s learning needs were met (K23, K24, S23, S24)

     

    Explains how they have actively empowered and educated individuals to maximise their own health and well-being clarifying how these opportunities link to national and local strategies, priorities and initiatives for promoting and improving public health (K25, S25)

     

    Reviews when they have promoted preventative health behaviours and supported individuals to make informed choices to improve their health and wellbeing justifying their input by relating any decisions taken or advice given to the wider determinants of health (K26, S26)

    		 Critically evaluates the strategies, tools and techniques used forteaching, coaching and mentoring justifying their conclusions using real life examples and analysis of the impact of learning activities (K23, K24,S23, S24)
    Quality improvement and research
    K31 K32 K33
    S31 S32 S33    		 Discusses the methods and indicators used to measure quality explaining own role in audit or a quality improvement activity, clarifying how these methods and indicators are used to inform and develop a quality improvement plan (K31, S31)

     

    Summarises their own role in conducting research activities, assessing the rationale and ethical considerations for undertaking the research activity and how they used a literature review or interrogated an existing evidence base and describing how they acted on their findings (K32,S32)

     

    Evaluates the opportunities they have had to improve quality in the workplace explaining how they have collected and interpreted research data and applied the findings to their own practice or to support local, regional or national quality improvement initiatives (K33, S33)

    		 Critically evaluates the different methods of data collection, comparing and contrasting how the data can be used to inform quality improvement initiatives and their own work (K33, S33)
    Risk management, health and safety
    K27 K28
    S27 S28    		 Conducts and records risk assessments relevant to the activity inline with local, national organisational policies and procedures’ (K27, S27)

     

    Describes instances where they have managed challenging situations and unsafe work practices, addressing comments, compliments, conflict and complaints, and evaluating how they have upheld the principles of a duty of candour (K28, S28)

    		 Critically evaluates the methods for conducting and recording risk assessments within the scope of their own practice (K27, S27)
  • 9. Overall EPA grading

    The EPA methods contribute equally to the overall EPA grade.

    Performance in the EPA will determine the apprenticeship grade of:

    • fail
    • pass
    • distinction

    Independent assessors must individually grade the (assessment methods) according to the requirements set out in this plan.

    EPAOs must combine the individual assessment method grades to determine the overall EPA grade.

    Apprentices who fail one or more assessment method will be awarded an overall EPA fail.

    Grades from individual assessment methods should be combined in the following way to determine the grade of the EPA as a whole.

    Apprentices must achieve at least a pass in all the EPA methods to get an overall pass: In order to gain an overall EPA ‘pass’, apprentices must achieve a pass in all the assessment methods. In order to achieve an overall EPA ‘distinction’, apprentices must achieve a pass in the observation of practice and a distinction in the professional discussion.

    OBSERVATION OF PRACTICE PROFESSIONAL DISCUSSIONUNDERPINNED BY APORTFOLIO OF EVIDENCE OVERALL GRADING
    Fail Any grade Fail
    Any grade Fail Fail
    Pass Pass Pass
    Pass Distinction Distinction

     

  • 10. Re-sits and re-takes

    Apprentices who fail one or more EPA method(s) can take a re-sit or a re-take at the employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does.

    Apprentices should have a supportive action plan to prepare for a re-sit or a re-take.

    The employer and EPAO agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.

    Failed EPA methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

    Re-sits and re-takes are not offered to apprentices wishing to move from pass to a higher grade.

    An apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.

  • 11. Roles and responsibilities
    ROLES RESPONSIBILITIES
    Apprentice As a minimum, the apprentice should:

    • participate in and complete on-programme training to meet the KSBs as outlined in the occupational standard for a minimum of 12 months
    • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
    • understand the purpose and importance of EPA
    • meet the gateway requirements
    • undertake the EPA
    Employer As a minimum, the apprentice’s employer must:

    • select the EPAO and training provider
    • work with the training provider (where applicable) to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
    • arrange and support off-the-job training to be undertaken by the apprentice
    • decide when the apprentice is working at or above the occupational standard and is ready for EPA
    • ensure that supporting evidence required at the gateway is submitted in line with this EPA plan
    • liaise with the training provider and EPAO to ensure the EPA is booked in a timely manner

     

    Post-gateway, the employer must:

    • confirm arrangements with the EPAO for the EPA (who, when, where) in a timely manner (including providing access to any employer-specific documentation as required, for example company policies)
    • ensure that the EPA is scheduled with the EPAO for a date and time which allows the opportunity for the apprentice to be assessed against the KSBs
    • remain independent from the delivery of the EPA
    • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete all post-gateway elements of the EPA, and that any required supervision during this time (as stated within this EPA plan) is in place
    • where the apprentice is assessed in the workplace, ensure that the apprentice has access to the resources used on a regular basis
    • pass the certificate to the apprentice upon receipt from the EPAO
    EPAO As a minimum, the EPAO must:

    • conform to the requirements of this EPA plan and deliver its requirements in a timely manner
    • conform to the requirements of the register of end-point assessment organisations (RoEPAO)
    • conform to the requirements of the external quality assurance provider (EQAP) for this apprenticeship
    • understand the occupational standard
    • make the EPA contractual arrangements, including agreeing the price of the EPA
    • develop and produce assessment materials as detailed for each assessment method in this EPA plan
    • appoint qualified and competent independent assessors in line with the requirements of this EPA plan to conduct assessments and oversee their working
    • appoint administrators (and invigilators where required) to administer the EPA
    • provide training for independent assessors in terms of good assessment practice, operating the assessment tools and grading
    • provide information, advice, guidance and documentation to enable apprentices, employers and training providers to prepare for the EPA
    • confirm all gateway requirements have been met as quickly as possible
    • arrange for the EPA to take place, in consultation with the employer
    • ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary, where the apprentice is not assessed in the workplace
    • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to stakeholders
    • have no direct connection with the apprentice, their employer or training provider in all instances; there must be no conflict of interest
    • have policies and procedures for internal quality assurance (IQA),and maintain records of IQA activity and moderation for external quality assurance (EQA) purposes
    • deliver induction training for independent assessors, and for invigilators and markers (where used)
    • undertake standardisation activity on this apprenticeship for an independent assessor
      before they conduct an EPA for the first time, if the EPA is updated and periodically (a minimum of annually)
    • manage invigilation of the apprentice to maintain security of the assessment in line with the EPAO’s malpractice policy
    • verify the identity of the apprentice
    • use language in the development and delivery of the EPA that is appropriate to the level of the occupational standard
    Independent assessor As a minimum, an independent assessor must:

    • have the competence to assess the apprentice at the level of this apprenticeship and hold any required qualifications and experience in line with the requirements of the independent assessor as detailed in the IQA section of this EPA plan
    • understand the occupational standard and the requirements of this EPA
    • have, maintain and be able to evidence, up-to-date knowledge and expertise of the
      occupation
    • deliver the end-point assessment in-line with this EPA plan
    • comply with the IQA requirements of the EPAO
    • have no direct connection or conflict of interest with the apprentice, their employer or training provider; in all instances ; there must be no conflict of interest
    • attend induction training
    • attend standardisation events when they start
      working for the EPAO, before they conduct an EPA for the first time and a minimum of annually for this apprenticeship
    • assess each assessment method, as determined by the EPA plan
    • assess the KSBs assigned to each assessment method, as shown in the mapping of KSBs to assessment methods in this EPA plan
    • make the grading decisions
    • record and report assessment outcome decisions, for each apprentice, following instructions and using assessment recording documentation provided by the EPAO, in a timely manner
    • use language in the development and delivery of the EPA that is appropriate to the level of the occupational standard
    • mark open (constructed) test answers accurately according to the EPAO’s mark scheme and procedures
    Training provider As a minimum, the training provider must:

    • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as listed in the occupational standard
    • conduct training covering the KSBs agreed as part of the Commitment Statement or the Individual Learning Plan
    • monitor the apprentice’s progress during any training provider led on-programme learning
    • advise the employer, upon request, on the apprentice’s readiness for EPA
    • remain independent from the delivery of the EPA
  • 12. Reasonable adjustments

    The EPAO must have reasonable adjustments arrangements for the EPA.

    This should include:

    • how an apprentice qualifies for reasonable adjustment
    • what reasonable adjustments may be made

    Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

  • 13. Internal quality assurance

    Internal quality assurance refers to how EPAOs ensure valid, consistent and reliable EPA decisions. EPAOs must adhere to the requirements within the roles and responsibilities section and:

    • have effective and rigorous quality assurance systems and procedures that ensure fair, reliable and consistent EPA regardless of employer, place, time or independent assessor
    • appoint independent assessors who are competent to deliver the EPA and who:

    – have recent relevant experience of the occupation or sector to at least occupational level 5 gained in the last 5 years or significant experience of the occupation or sector

    – meet the following minimum requirements:

    1. be occupationally competent against the apprenticeship standard
    2. keep up to date with continuing professional development (cpd)
    • operate induction training for anyone involved in the delivery and/or assessment of the EPA
    • provide training for independent assessors in good assessment practice, operating the assessment tools and making grading decisions
    • provide ongoing training for markers and invigilators
    • provide standardisation activity for this apprenticeship standard for all independent assessors:
    1. before they conduct an EPA for the first time
    2. if the EPA is updated
    3. periodically as appropriate (a minimum of annually)
    • conduct effective moderation of EPA decisions and grades
    • conduct appeals where required, according to the EPAO’s appeals procedure, reviewing and making final decisions on EPA decisions and grades
    • have no direct connection with the apprentice, their employer or training provider. In all instances, including when the EPAO is the training provider (for example a higher education institution).
  • 14. Value for money

    Affordability of the EPA will be aided by using at least some of the following:

    • utilising digital remote platforms to conduct applicable assessment methods
    • using the employer’s premises
  • 15. Professional recognition

    Professional body recognition is not relevant to this occupational apprenticeship.

  • KSB mapping table
    KNOWLEDGE ASSESSMENT METHODS
    K1: The legislation, policies, standards, local ways of working and codes of conduct that apply to own role Observation of practice
    K2: The scope of own practice, limitations of own competence and who to ask for support Observation of practice
    K3: The principles of equality, diversity and inclusion and providing person-centred care and support, including consent, active participation and choice Observation of practice
    K4: The principles of a ‘duty of care’, ‘safeguarding’ and ‘protection’ as they apply to adults and children, the signs of harm and abuse and how to reduce the risk of harm and abuse Observation of practice
    K5: The normal ranges expected when taking physiological, technical and psychological measurements and the significance of a variation from the normal range Observation of practice
    K6: The types of assessment relevant to the individual’s physical and mental health and wellbeing and the factors that may influence and impact assessment Observation of practice
    K7: The signs that an individual is in pain, distress or discomfort Observation of practice
    K8: The signs of change in an individual’s health and wellbeing, including the indications of when to intervene within the scope of practice and when to escalate Observation of practice
    K9: The principles of maintaining nutrition and fluid balance and the signs and symptoms of inadequate nutrition and fluid intake Observation of practice
    K10: Clinical, diagnostic and therapeutic interventions within the scope of own role and the underpinning principles to select equipment and tools in the context of the intervention. Observation of practice
    K11: The signs that an individual’s health and well-being is changing as a result of a clinical, diagnostic or therapeutic intervention Professional discussion underpinned by a portfolio of evidence
    K12: Ways to record and store information securely, including the safe use of technology Observation of practice
    K13: The principles of confidentiality, duty of confidence and disclosure Observation of practice
    K14: The frameworks and principles of team working including delegation, accountability and supervision in the workplace Professional discussion underpinned by a portfolio of evidence
    K15: The structural and strategic environment in which health and social care services operate and how these impact on own role Professional discussion underpinned by a portfolio of evidence
    K16: Methods of communication to use in the workplace, including how to overcome barriers and challenges Professional discussion underpinned by a portfolio of evidence
    K17: The benefits of digital solutions for improving communication systems and practices Professional discussion underpinned by a portfolio of evidence
    K18: The meaning of ‘capacity’, the differences between mental illness, dementia and learning disability, and the impact of these conditions Professional discussion underpinned by a portfolio of evidence
    K19: How to identify and evaluate own learning and development needs Professional discussion underpinned by a portfolio of evidence
    K20: How to use feedback to create a personal development plan Professional discussion underpinned by a portfolio of evidence
    K21: Models of reflective practices used in health and care and how reflection can be used to improve own practice Professional discussion underpinned by a portfolio of evidence
    K22: The principles and styles of leadership in relation to own role and place of work and the relationship between leadership and management Professional discussion underpinned by a portfolio of evidence
    K23: The tools and techniques used to identify learning needs and learning styles Professional discussion underpinned by a portfolio of evidence
    K24: The relationship between teaching, coaching and mentoring, and how to evaluate if individuals’ learning needs have been met Professional discussion underpinned by a portfolio of evidence
    K25: National and local strategies, priorities, and initiatives for promoting and improving public health Professional discussion underpinned by a portfolio of evidence
    K26: The wider determinants of health such as the contribution of social influences, health literacy, individual circumstances, behaviours and lifestyle choices on health and wellbeing Professional discussion underpinned by a portfolio of evidence
    K27: The principles of risk management and the hazards and risks associated with the scope of own practice Professional discussion underpinned by a portfolio of evidence
    K28: The principles of a duty of candour, and techniques for managing challenging situations, unsafe work practices, addressing comments, compliments, conflict and complaints Professional discussion underpinned by a portfolio of evidence
    K29: The principles of infection prevention and control, when and how to select the right personal protective equipment for self and others and how to handle hazardous materials and substances. Observation of practice
    K30: How to move and assist individuals safely and how to move and handle equipment and other objects safely Observation of practice
    K31: Methods and indicators used to measure quality, their application in health and care and how they inform a quality improvement plan Professional discussion underpinned by a portfolio of evidence
    K32: The rationale and ethical considerations for undertaking research activity and how to review literature and interrogate the existing evidence base Professional discussion underpinned by a portfolio of evidence
    K33: Methods for collecting research data and how to interpret and apply findings to own and others’ practice Professional discussion underpinned by a portfolio of evidence
    K34: The structure and function of human body systems and how they relate to and impact on each other Observation of practice
    K35: The relationship between health and well-being and the principles and philosophy of the biomedical, sociological and psychological models in providing holistic health and care Observation of practice
    K36: The stages and processes of human development and how health and wellbeing needs vary throughout the lifespan Observation of practice

     

    SKILL ASSESSMENT METHODS
    S1: Work in line with legislation, policies, standards and codes of conduct that apply to own role Observation of practice
    S2: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed Observation of practice
    S3: Work in partnership with others to champion safe, equitable, non-discriminatory person-centred care and support for individuals Observation of practice
    S4: Promote and maintain the principles of a duty of care, safe guarding and protection, always acting in the best interest of individuals and working across organisations and with other agencies to ensure they do not come to harm Observation of practice
    S5: Undertake and monitor physiological, technical and psychological measurements using the appropriate equipment and tools within scope of own practice Observation of practice
    S6: Select and use the correct equipment and tools to undertake timely assessment of an individual’s physical and mental healthcare status within own scope of practice Observation of practice
    S7: Recognise and respond to an individual in pain, distress or discomfort Observation of practice
    S8: Interpret results of assessment in the context of the individual’s health and wellbeing, making appropriate changes or recommendations to the care plan within scope of own practice or escalating in line with local protocol Observation of practice
    S9: Support individuals with nutrition and fluids in line with their care needs, taking action as required Observation of practice
    S10: Undertake evidence-based clinical, diagnostic or therapeutic interventions delegated by a registered healthcare professional inline with scope of practice, and standard operating procedures Observation of practice
    S11: Monitor and review the impact of clinical, diagnostic or therapeutic interventions on an individual’s health and well-being Professional discussion underpinned by a portfolio of evidence
    S12: Record and store information related to individuals securely and inline with local and national policies, including the safe use of technology Observation of practice
    S13: Report and share information related to individuals securely and inline with local and national policies, maintaining confidentiality Observation of practice
    S14: Delegate work to colleagues in the multi-disciplinary team and engage in supervision Professional discussion underpinned by a portfolio of evidence
    S15: Liaise with the multidisciplinary team to prioritise and manage own workload Professional discussion underpinned by a portfolio of evidence
    S16: Communicate with individuals, their families, carers and health and care professionals using techniques designed to maximise understanding Professional discussion underpinned by a portfolio of evidence
    S17: Promote the use of digital solutions to improve communication systems and practices Professional discussion underpinned by a portfolio of evidence
    S18: Recognise and respond to limitations in an individual’s mental capacity Professional discussion underpinned by a portfolio of evidence
    S19: Participate in training and development activities and evaluate the impact of learning on own practice Professional discussion underpinned by a portfolio of evidence
    S20: Seek out and respond to feedback and engage in appraisals Professional discussion underpinned by a portfolio of evidence
    S21: Reflect on own practice to improve practice Professional discussion underpinned by a portfolio of evidence
    S22: Provide leadership and act as a role model for others within the scope of own role Professional discussion underpinned by a portfolio of evidence
    S23: Identify learning and development needs of others Professional discussion underpinned by a portfolio of evidence
    S24: Teach, coach and mentor others and confirm that learning needs have been met Professional discussion underpinned by a portfolio of evidence
    S25: Actively seek out and act on opportunities to support individuals to maximise their health and well-being within the scope of the role. Professional discussion underpinned by a portfolio of evidence
    S26: Promote preventative health behaviours and support individuals to make informed choices to improve their health and wellbeing within the scope of the role Professional discussion underpinned by a portfolio of evidence
    S27: Conduct and record risk assessments relevant to the activity and scope of own practice Professional discussion underpinned by a portfolio of evidence
    S28: Uphold the principles of duty of candour, identifying and managing challenging situations, unsafe work practices and addressing comments, compliments, conflict and complaints Professional discussion underpinned by a portfolio of evidence
    S29: Maintain a safe and healthy working environment for self and others, using techniques for infection prevention and control, including the use of Personal Protective Equipment (PPE) and supporting others to comply with policy and procedures Observation of practice
    S30: Move and assist individuals, equipment and other items safely Observation of practice
    S31: Participate in and support others in audit and quality improvement activities in the workplace Professional discussion underpinned by a portfolio of evidence
    S32: Conduct research activity within the scope of own role and act on the findings Professional discussion underpinned by a portfolio of evidence
    S33: Identify opportunities to improve quality in the workplace and contribute to local, regional and national quality improvement initiatives. Professional discussion underpinned by a portfolio of evidence

     

    BEHAVIOUR ASSESSMENT METHODS
    B1: Treat people with dignity Observation of practice
    B2: Show respect and empathy for those you work with Professional discussion underpinned by a portfolio of evidence
    B3: Be adaptable, reliable and consistent Observation of practice

     

  • Mapping of KSBs to grade themes
    KSBS GROUPED BY THEME KNOWLEDGE SKILLS BEHAVIOUR
    Working to protocol
    K1 K2 K3 K4
    S1 S2 S3 S4
    B1 B3    		 The legislation, policies, standards, local ways of working and codes of conduct that apply to own role(K1)

    The scope of own practice, limitations of own competence and who to ask for support (K2)

    The principles of equality, diversity and inclusion and providing person-centred care and support, including consent, active participation and choice (K3)

    The principles of a ‘duty of care’, ‘safeguarding’ and ‘protection’ as they apply to adults and children, the signs of harm and abuse and how to reduce the risk of harm and abuse (K4)

    		 Work in line with legislation, policies, standards and codes of conduct that apply to own role (S1)

    Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed (S2)

    Work in partnership with others to champion safe, equitable, non-discriminatory person-centred care and support for individuals (S3)

    Promote and maintain the principles of a duty of care, safeguarding and protection, always acting in the best interest of individuals and working across organisations and with other agencies to ensure they do not come to harm (S4)

    		 Treat people with dignity (B1)

    Be adaptable, reliable and consistent (B3)
    Assessment of individuals
    K5 K6 K7
    S5 S6 S7    		 The normal ranges expected when taking physiological, technical and psychological measurements and the significance of a variation from the normal range (K5).

     

    The types of assessment relevant to the individual’s physical and mental health and wellbeing and the factors that may influence and impact assessment(K6)

     

    The signs that an individual is in pain, distress or discomfort(K7)

    		 Undertake and monitor physiological, technical and psychological measurements using the appropriate equipment and tools within scope of own practice (S5).

     

    Select and use the correct equipment and tools to undertake timely assessment of an individual’s physical and mental healthcare status within own scope of practice (S6)

     

    Recognise and respond to an individual in pain, distress or discomfort(S7)

    		 N/A
    Provision of care
    K8 K9 K10 K34 K35 K36
    S8 S9 S10 S29    		 The signs of change in an individual’s health and wellbeing, including the indications of when to intervene within the scope of practice and when to escalate(K8)

     

    The principles of maintaining nutrition and fluid balance and the signs and symptoms of inadequate nutrition and fluid intake (K9)

     

    Clinical, diagnostic and therapeutic interventions within the scope of own role and the underpinning principles to select equipment and tools in the context of the intervention (K10)

    The structure and function of human body systems and how they relate to and impact on each other (K34)

    The relationship between health and well-being and the principles and philosophy of the biomedical, sociological and psychological models in providing holistic health and care (K35)

    The stages and processes of human development and how health and wellbeing needs vary throughout the lifespan (K36)

     

    		 Interpret results of assessment in the context of the individual’s health and wellbeing, making appropriate changes or recommendations to the care plan within scope of own practice or escalating in line with local protocol(S8)

     

    Support individuals with nutrition and fluids in line with their care needs, taking action as required (S9)

     

    Undertake evidence-based clinical, diagnostic or therapeutic interventions delegated by a registered healthcare professional in line with scope of practice, and standard operating procedures (S10)

    Maintain a safe and healthy working environment for self and others, using techniques for infection prevention and control, including the use of Personal Protective Equipment(PPE) and supporting others to comply with policy and procedures (S29)

    		 N/A
    Information governance
    K12 K13
    S12 S13    		 Ways to record and store information securely, including the safe use of technology (K12)
    The principles of confidentiality, duty of confidence and disclosure (K13)    		 Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology (S12)

     

    Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality (S13)

    		 N/A
    Health and safety
    K29 K30
    S30    		 The principles of infection prevention and control, when and how to select the right personal protective equipment for self and others and how to handle hazardous materials and substances (K29)

     

    How to move and assist individuals safely and how to move and handle equipment and other objects safely (K30)

    		 Move and assist individuals, equipment and other items safely (S30) N/A

    Professional discussion underpinned by a portfolio of evidence – Discussion

    KSBS GROUPED BYTHEME KNOWLEDGE SKILLS BEHAVIOUR
    Provision of care
    K11 K18
    S11 S18    		 The signs that an individual’s health and well-being is changing as a result of a clinical, diagnostic or therapeutic intervention (K11)

     

    The meaning of ‘capacity’, the differences between mental illness, dementia and learning disability, and the impact of these conditions (K18)

    		 Monitor and review the impact of clinical, diagnostic or therapeutic interventions on an individual’s health and well-being (S11)

     

    Recognise and respond to limitations in an individual’s mental capacity (S18)

    		 N/A
    Communication
    K16 K17
    S16 S17
    B2    		 Methods of communication to use in the workplace, including how to overcome barriers and challenges (K16)

     

    The benefits of digital solutions for improving communication systems and practices (K17)

    		 Communicate with individuals, their families, carers and health and care professionals using techniques designed to maximise understanding (S16)

     

    Promote the use of digital solutions to improve communication systems and practices (S17)

    		 Show respect and empathy for those you work with (B2)
    Teamwork, role modelling and leadership
    K14 K15 K22
    S14 S15 S22    		 The frameworks and principles of teamworking including delegation, accountability and supervision in the workplace (K14)

     

    The structural and strategic environment in which health and social care services operate and how these impact on own role (K15)

    The principles and styles of leadership in relation to own role and place of work and the relationship between leadership and management (K22).

    		 Delegate work to colleagues in the multi-disciplinary team and engage in supervision (S14)

     

    Liaise with the multidisciplinary team to prioritise and manage own workload (S15)

    Provide leadership and act as a role model for others within the scope of own role (S22)

    		 N/A
    CPD and reflection
    K19 K20 K21
    S19 S20 S21    		 How to identify and evaluate own learning and development needs(K19)

     

    How to use feedback to create a personal development plan(K20)

    Models of reflective practices used in health and care and how reflection can be used to improve own practice (K21)

    		 Participate in training and development activities and evaluate the impact of learning on own practice (S19)

     

    Seek out and respond to feedback and engage in appraisals(S20)

    Reflect on own practice to improve practice (S21)

    		 N/A
    Empowering and educating
    K23 K24 K25 K26
    S23 S24 S25 S26    		 The tools and techniques used to identify learning needs and learning styles (K23)

     

    The relationship between teaching, coaching and mentoring, and how to evaluate if individuals’ learning needs have been met(K24)

    National and local strategies, priorities, and initiatives for promoting and improving public health (K25)

    The wider determinants of health such as the contribution of social influences, health literacy, individual circumstances, behaviours and lifestyle choices on health and wellbeing(K26)

    		 Identify learning and development needs of others (S23)

     

    Teach, coach and mentor others and confirm that learning needs have been met(S24)

    Actively seek out and act on opportunities to support individuals to maximise their health and well-being within the scope of the role (S25)

    Promote preventative health behaviours and support individuals to make informed choices to improve their health and wellbeing within the scope of the role(S26)

    		 N/A
    Quality improvement and research
    K31 K32 K33
    S31 S32 S33    		 Methods and indicators used to measure quality, their application in health and care and how they inform a quality improvement plan (K31)

     

    The rationale and ethical considerations for undertaking research activity and how to review literature and interrogate the existing evidence base (K32)

    Methods for collecting research data and how to interpret and apply findings to own and others’ practice (K33)

    		 Participate in and support others in audit and quality improvement activities in the workplace (S31)

     

    Conduct research activity within the scope of own role and act on the findings (S32)

    Identify opportunities to improve quality in the workplace and contribute to local, regional and national quality improvement initiatives (S33)

    		 N/A
    Risk management, health and safety
    K27 K28
    S27 S28    		 The principles of risk management and the hazards and risks associated with the scope of own practice(K27)

     

    The principles of a duty of candour, and techniques for managing challenging situations, unsafe work practices, addressing comments, compliments, conflict and complaints (K28)

    		 Conduct and record risk assessments relevant to the activity and scope of own practice (S27)

     

    Uphold the principles of duty of candour, identifying and managing challenging situations, unsafe work practices and addressing comments, compliments, conflict and complaints (S28)

    		 N/A